When is it important to be sure something will work?

When you can't afford to have it fail.

Recently, I mailed some last minute sporting tickets to two of our beloved clients as a thank you. Our administrative assistant chose a different mailing service than the one we normally use. I gave her the tickets to mail on Wednesday afternoon, indicating they needed to be at the clients ASAP. She notified the new service we had packages to pick up.

At 3 p.m. on Friday afternoon I was emailing the clients with one hand, on the phone with the mailing service with the other, and checking the tracking numbers with my elbows. Where were the tickets? Why did tickets dropped off at 4 p.m. on Wednesday and slotted for one day delivery still be on the truck almost 48 hours later? Instead of feeling sure the tickets would arrive in time, I was worried and wasting my time figuring out what happened. Mother paid someone to deliver our packages - but it sure felt like I was doing a lot of the work.

The mailing service failed me because I wasn't sure it would work.

You need to be sure your I.T. is working. When every order counts, when you can't be sure what next month will look like - you have to be sure.

Mother can give you a free I.T. assessment that will tell you precisely what's working and what's not. There's no charge or commitment. Don't let your I.T. fail you because you aren't sure.