FAQ
Still wondering about MotherG? Click on any of our FAQs below to learn more!
It might just be the best thing that ever happened to you! Our free, comprehensive IT assessment is done by our top engineer (that’s how important we think this is). We will invest our time and energy into analyzing your network, observing how it’s been maintained and managed in the past, and identifying how we can optimize it’s overall performance.
Over 90 percent of the networks we assess have at least three serious, business threatening, network management and maintenance issues. Which three might exist in your current environment? We’ll provide you with a free report detailing the overall health of your current network and, it’s yours to keep without any commitment or charge.
No! MotherG believes your IT should work like a light switch. You turn it on and it works, without you even thinking about it. With the proper network maintenance and managed IT, your business IT can be an asset to your company, as essential and automatic as your lights.
There are a lot of IT companies out there. So how do you know if MotherG would be a fit for you?
Do you want and need:
1) Sound technical support for the IT issues that can pop up, little or big
2) Strategic advice and planning to help you align your technology with your business goals
3) A team of friendly technicians and engineers who genuinely care about your IT and your business
4) An IT partner that believes you should have IT that works as seamlessly as a light switch!
Many issues with your network or individual PCs can be handled remotely. We always will work to troubleshoot your issue over the phone via remote diagnostics first, so you don’t lose valuable time.
In the event your problem does require onsite assistance, we will promptly dispatch a qualified technician to your location. All MotherG clients have remote help desk and onsite support available to them.
Our outsourced IT pricing varies based on the number of PCs, servers, and what kind of help desk support you desire. Outsourced IT from MotherG is a very cost effective solution because you get an entire expert team for a fixed, competitive and predictable rate.
With MotherG’s network management and maintenance solutions, you will get more and spend less. Call (800) 676-7374 or fill out our Free Assessment form to schedule your
free IT assessment.
Two ways. One, we save many clients money by immediately lowering their monthly costs. Because our outsourced IT solution can fix most network maintenance problems remotely and works to prevent many problems from every occurring, we can charge a more reasonable rate.
Two, we help save money in the long run by preventing disasters from occurring, minimizing or eliminating downtime from disasters, helping you plan IT expenditures, finding the best product for the best price when you do have to buy something, and identifying new solutions that can help you streamline your day to day business functions.
Great News! No, you do not. Our standard agreement is for one year, as we are always seeking new clients who, like us, are looking for a long-term Partner. However, we only require a 30 day cancellation notice at any time throughout the duration of the agreement.
We build very strong relationships with our clients and don’t need or want a contract forcing you to stay with us. Our clients remain with us as ‘raving fans’ because they absolutely love the tremendous value we add to their organizations.
When you think of a mother, what comes to mind? Regardless of what your own mother is like, everyone knows a mother is supposed to be loving, protective, and selfless. A mother always puts your best interests first, always tells you the truth, is someone you can trust above all others. That is who we are to our clients, in regards to their IT and their business. We are the Mother and the Guardian, of your Network. We are MotherG. Is the name quirky and different? Absolutely! Do we stand behind it? Without a doubt.
Got a question we didn’t answer?
Contact us today, we’d love to talk!